Family Express® FAQ © 2020 Help Center home page
Submit a request
Sign in
  1. Family Express® FAQ © 2020
  2. F.E. Perks®
  3. FAQ

FAQ

  • How does F.E. Perks® work?
  • Why didn't I receive the same email / offer / reward that someone else did?
  • I am trying to register, but it says my email, phone number, or username is already in use?
  • Where can I check my F.E. Perks® balance?
  • I can't log into my F.E. Perks® account
  • I can't register my card / card not activated
  • Why did I receive an email asking me to reset my password?
  • Can I sign up for F.E. Perks® online?
  • Can I use my phone number instead of a card?
  • How do I check my F.E. Perks® balance?
  • Do F.E. Perks® cents off fuel expire?
  • Is there a limit on how much fuel I can get with an F.E. Perks® discount?
  • Where can I find my F.E. Perks® Card number and Registration Code?
  • I lost my card, how do I get a new one?
  • I didn't receive the forgot password email
  • How can I get my discount if I forgot my card?
  • F.E. Perks® are missing from my account, where did they go?
  • How do I combine accounts?
  • What happens when my Fuel Rewards balance is greater than the price of a gallon of gas?
  • Why didn't I get my fuel discount?
Family Express® FAQ © 2020